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Why Do People Volunteer?

People volunteer for many reasons, sometimes altruism, sometimes personal, but always for a purpose. We need to understand that purpose in order to attract and retain the volunteer. For many it's a way of giving back. You will hear volunteers say, "My mother received excellent care in this hospital and I want to repay some of that kindness." Another volunteer will say, "When I was growing up, there was a Boy Scout leader who made a difference in my life, and I want to be one of those who makes a difference to a young boy." The concept of giving back is strong in most volunteers' minds.

Many volunteers will tell you that they want to meet people. They are new to the neighborhood, have been home raising children, or haven't met the kind of people they would like to have as good friends. Do you remember the old days? You would move into a new neighborhood and out came the welcome wagon, neighbors brought over bread and cookies, and you stood talking to these people for hours. Where are these people today? They are probably still there, but like us, they are working two jobs and raising households. Time is the most precious commodity among all of us.

Other people are looking to learn new skills. They are looking for skills that they can use in the workplace or to enhance their job possibilities. They will ask you about the possibility of working with your agency's computer and e-mail system. Many people, who having been home raising the kids, feel out of touch with the technology of today's business world. E-mail, web sites, computer operating systems, networks, these are all a foreign language and they are looking to help and learn at the same time.

Some people are looking for relationships. They want to meet the kind of people that they can share time enjoying the same kinds of interests. Many people today are alone and lonely. Where do you make these kinds of close, meaningful relationships with people like you? For some, it's at a gym, for others it's in the workplace, but for many it's the volunteer setting.

Sometimes volunteers are looking for a connection. For the parent, he/she gets to know the teacher on a first-name basis and feels free to ask about homework assignments and might even learn how to do that new math! For the teacher, the parent volunteers are a wonderful connection with the community outside their classroom. It brings support from the parents and from the business community. It's sometimes easy to forget that these moms and dads are the business community. And they have a strong interest in making that classroom prosper.

Some volunteers are there to spy! Truly, and I say this with love. People sometimes volunteer to gain an insight into an organization. Parents might be curious about what really goes on inside today's schools. Citizens wonder about the functioning of city hall. A volunteer wonders if a career in healthcare might be an option, and volunteers to see how it feels for him/her. Just as people volunteer to gain workplace experience, people volunteer to assess the environment and see if it fits them.

Some volunteers are looking for a job! Watch out, it may be yours! I am teasing, but in reality, many volunteer coordinators started as volunteers in a place similar to where they are now paid staff members. Other volunteers are career sampling, trying a workplace on for size. Police Explorer Scouts are young people trying to find out if a law enforcement career might be for them. Many volunteer firefighters are searching for a paid firefighter position, and many fire departments are open about the fact that they try out new candidates as volunteers.

Some people are looking for a place where they can use those skills and talents that they have developed in the paid workplace. Many people today are frustrated in their paid jobs because they are not given much opportunity to try different things or to make decisions. They are ready to jump into volunteer leadership roles and would find the chance to be refreshing. The lack of promotion in their paid job allows them to search for ways to move ahead in your volunteer environment.

Some folks are just looking for some fun! One of the frustrating things to me is how little lightness and outright fun is to be found at many volunteer places. Remember that many people work all week long without having a good time. This should never happen in the volunteer setting. It is okay, in fact it should be standard that the volunteer place be a fun environment to work in. Yes, we can really enjoy what we do even if the work is serious and meaningful.

We have just touched on a few of the hundreds of reasons why people start their volunteer careers. The important thing to remember is to ask the volunteer why he/she is volunteering. And listen.


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