Knowledge Transfer
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Seminars
How to Recruit, Retain, and Reward Volunteers

The seminar will help you initiate a new volunteer program or enhance the success of an existing one through effective selection and placement of volunteers.

This seminar features the three Rs of volunteer management--recruiting, retaining, and recognizing volunteers.

Encouraging the Heart
  • Learn what the Independent Sector survey tells us about volunteer motivation.
  • What are the reasons for first volunteering?
  • What is the #1 reason people do not volunteer?
  • Understand McClelland's Theory of Motivation.
  • Why some people volunteer and others don't.
  • Who are the volunteers of the 90s and how do they differ from traditional volunteers?
  • Learn to deal with achievers, affiliators, and power-oriented volunteers.
  • Learn the myths about volunteer motivation.
Recruitment
  • Understand the magic formula for volunteer recruitment.
  • Where to look for volunteers.
  • Learn the steps to effective recruitment.
  • Know why your organization wants volunteers.
  • Design meaningful volunteer assignments.
  • Who is responsible for recruiting volunteers?
  • Recruiting a diverse volunteer force.
  • Interviewing and placing volunteers.
  • Five principles of volunteer recruitment.
  • Learn what behaviors influence volunteering.
Retention
  • Understand the volunteer retention cycle.
  • Why do some volunteers stop volunteering?
  • Find out what causes frustration in the volunteer setting?
  • Find out what turns volunteers on and off.
  • Learn how to cope with difficult volunteers.
  • Evaluating the volunteer.
  • Empowering volunteers.
  • Learn ten ways to help your volunteers grow.
  • Training as a retention tool.
  • Understand coaching techniques.
Recognition
  • What rewards do volunteers expect?
  • The importance of recognition.
  • Informal rewards.
  • No-cost recognition.
  • The best way to recognize volunteers.
  • Outstanding volunteer awards.
  • Understand one-minute praising.
  • Match the reward to the achievement.
What this seminar does!

This seminar is an investment of your time for improving your volunteer program. We will respect your time and insure that every moment of the seminar day will be filled with meaningful and useful information. This information is not available anywhere else, not in books, tapes, or other seminars. We will present examples and techniques that have worked in a variety of settings, including schools, hospitals, museums, police and fire departments, governmental agencies, a food bank and social service settings.

You will go home with a workbook containing each idea and topic covered plus loads of space to take notes. This workbook will let you take all of your "nuggets" home and will even help you to conduct your own training with your staff.

It's presented live and is filled with passion and energy!

The presenter will share his personal experiences. He has lived the stories that he relates to the audience.

You will enjoy the entire day, in fact you will laugh while you learn as the presenter uses humor to reinforce the concepts with "real" stories that apply to everyone in the seminar.

The audience will be extremely limited in size, you will not be in a room of 200 people straining to see and hear the presenter. The audience will be part of your excitement. They will include a wonderful and exciting mix of people to meet, learn from, and share ideas with.

Be sure to bring a lot of business cards as you will have loads of opportunities to network and share during breaks and lunch.
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8650 Heritage Hill Drive, Elk Grove, CA 95624, Phone: 916-525-2485, Fax: 916-525-2495